Last Updated: October 6, 2025
At highlandparkpainters.com, also referred to as "highlandparkpainters.com," "we," or "us," we value your privacy.
This policy describes what we collect, how we use it, who may receive it, and the choices available to you. By accessing highlandparkpainters.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- In emails, texts, and other electronic communications with us
- Through our ads and apps on third-party websites when they link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on site, and referring or exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be handled in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure how the site performs
- Tailor content to your interests
- Support advertising
Most browsers allow you to block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies, which we do not control.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed emails to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Send updates, responses, and support related to your requests
- Personalize your experience and our marketing
- Carry out analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following circumstances:
Service Providers and Provider Networks
If you ask for a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share data with vendors that support our Website and operations, including analytics, security, payments, support, and marketing.
They may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may disclose information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow privacy practices governed by their own policies.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This does not affect emails from providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You can ask us to:
- Review the data we have about you
- Fix inaccurate information
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes in this policy, taking into account:
- Type and sensitivity of the information
- Risk of harm
- Why the information is being processed
- Legal obligations
- Whether the purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is sent over SSL. Even so, no transmission or storage method is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the rights below, subject to exceptions:
Right to Know
You can request information about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for using it
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for using your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When that happens, the "Last Updated" date will be updated.
If you keep using the Website after changes are posted, that means you accept the revised policy.
How to Contact Us
Highland Park Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
